Fairfax Media Subscriber Services
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Frequently Asked Questions
Digital Subscriptions Overview
What is included in a digital subscription?
Can I subscribe today?
What is the meter model and how does it work?
Setting up your digital subscription
I am having issues logging in to the iPad app after subscribing?
Can I access past editions in the iPad app?
How do I setup my subscription?
Manage my subscription
What is the cancellation policy?
How can I make changes to my subscription online?
How do I reset my password?
International & Travelling customers
I’m a home delivery subscriber who will be travelling overseas, how will I access the news?
I am overseas, how do I contact you?
Will I be charged GST as an international subscriber?
Which packages include access to the interactive crossword and puzzles?
Will you have subscription packages available for groups?
Are there digital subscriptions which include print home delivery?
Why is the article limit higher for local visitors?
How will the article limit work on my tablet?
How does the article limit work?
My Benefits Program
How do I access my exclusive offers?
How do I sign up for a Fairfax digital membership?
What is Zoom?
What are gift subscriptions?
What Gift Subscription packages can I choose from?
When is the gift sent to my nominated recipient?